Who We Are

Our website address is https://annacatshop.com

What Information Do We Collect?

We collect information from you when you register on the site, place an order, respond to a survey or communication such as email, or participate in other site promotions.

When ordering or registering, we may ask you for your name, date of birth, email address, mailing address, phone number, payment card information or other information.

We use browser cookies to enhance your experience and to gather information about visitors to our website.

How Do We Use Your Information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To process transactions quickly and securely.
  • To administer promotions, surveys and other site features.
  • To better serve you in responding to your customer service requests.
  • To send you periodic emails and newsletters, if you have opted in. You can unsubscribe at any time using the link in any mailer.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is held behind secured networks and is accessible only by a limited number of persons with special access rights, who are required to keep the information confidential. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.

Why Do We Use Cookies?

Cookies are small files that a website transfers to your device through your web browser, which enable the site to recognise your browser and record information about your visit. We use cookies to track the items in your shopping cart and to understand your preferences based on your site activity, which allows us to provide you with an improved service.

You can set your browser to warn you each time a cookie is being set, or to refuse cookies entirely. Each browser is different, so check your browser’s help menu for instructions. Please note that disabling cookies may prevent some features of the site from working properly.

Do We Disclose Your Information to Outside Parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties, unless we provide you with advance notice or as described below. The term “outside parties” does not include website hosting partners, payment processors, shipping partners and others who assist us in operating our website and servicing you, provided they agree to keep this information confidential.

We may also release your information where we believe it is appropriate in order to comply with the law, enforce our site policies, or protect our rights, property or safety, or those of others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

How Can You Opt Out, Remove or Modify Your Information?

To modify your email subscriptions or to opt out of receiving AnnaCat emails entirely, please email us at annacatshop@gmail.com and ask to be removed from our mailing list. Please note that due to email production schedules you may still receive messages already in production.

Marketing Communications

If you provide your email address or mobile number, you may receive promotional emails, SMS or RCS messages, or calls regarding products, collections and offers. You can unsubscribe or manage your preferences in your profile settings at any time.

A Note to Parents

We recognise that children may visit our site, and we encourage children to consult their parents before submitting any information to any website, including ours. We encourage parents to supervise their children’s online activities and to consider using parental control tools.

Changes to This Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy applies only to information collected through our website, and not to information collected offline.

Contact

We welcome your questions, comments and concerns about privacy. Please write to us at annacatshop@gmail.com