Order Processing Time
- Standard Processing Time: Orders are typically processed within 1–2 business days.
- Peak Times: During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods and Costs
- Free Shipping (India): Free delivery on all orders of ₹999 and above.
- Standard Shipping (India): A flat rate of ₹79 applies to orders below ₹999.
- International Shipping: A flat rate of ₹1,800 applies to all international orders.
Shipping Carrier
We use reputable shipping carriers to ensure timely and reliable delivery.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
International Orders
We ship worldwide. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
Delivery Times
Domestic: Generally 4 to 6 business days for standard shipping, depending on distance.
International: Typically 5 to 10 business days for expedited services, and up to several weeks for standard shipping or remote destinations.
These are estimates only. Actual delivery times may vary due to weather, carrier delays, customs clearance, peak seasons or other unforeseen events.
Shipping Restrictions
We may be unable to ship to certain locations or for certain products due to legal or logistical restrictions.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and provide a suitable solution.
Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses.
Contact Us
For any questions about our shipping policy, write to us at annacatshop@gmail.com
